Mental Models for Problem-Solving, Hiring, and Customer-Focused Leadership

In today’s dynamic business landscape, success hinges on three critical abilities: solving complex problems, making astute hiring decisions, and maintaining focus on customer needs. This guide explores powerful mental models and frameworks that can transform how leaders approach these crucial aspects of business. Part I: Foundational Mental Models for Problem-Solving Read more…

Playing to Win: Mastering Strategy in the Digital Age

In today’s rapidly evolving business landscape, developing and executing an effective strategy is more crucial—and challenging—than ever. As software pioneer Marc Andreessen famously declared, “Software is eating the world,” underscoring the need for digitally-savvy strategic thinking. This article will explore the key elements of successful strategy, common pitfalls to avoid, Read more…

Managing Complex Change in Governments or IT Organizations. Adapting and Expanding the Lippitt-Knoster Model.

Introduction and Context In an era where technology rapidly evolves, digital transformation has become imperative for governments globally. This shift promises enhanced citizen services, improved transparency, and operational efficiency. However, managing such a complex change is challenging. Drawing inspiration from the Lippitt-Knoster Model for Managing Complex Change, we can outline Read more…